Move Your Router Closer to the OutletĪnother reason for connection failure is weak Wi-Fi signal strength. Note: Integrating your Smart Outlet with the VeSync App requires a secure 2.4GHz Wi-Fi network, so ensure your network is password protected and use the correct password. If you’ve forgotten your password, check your router and reset it if needed. So, make sure you’re entering the correct password during the connection process. Incorrect Wi-Fi passwords can also cause connection failure. If you’re not sure how to do it, refer to your User Guide or contact your Internet Service Provider. Try checking Wi-Fi settings on your router to see if it has dual bands and make sure to switch it to 2.4GHz. If your router is set to 5GHz, switch it to a 2.4GHz Wi-Fi network band to avoid connection failure.Ĭhecking and switching your Wi-Fi network band could be tricky-depending on your router. Check That You’re Connected to a 2.4GHz Wi-Fi Network BandĮtekcity Smart Wi-Fi Outlet doesn’t support a 5GHz Wi-Fi network band. More so, note that the Configuration Mode will turn off after 5 minutes, so ensure you complete the setup within 5 minutes (else connection may fail). Now your device is in Configuration Mode, and you can proceed with the connection. Next, press and hold the Power button for about 5 seconds, or until the LED indicator light starts blinking blue rapidly (2 blinks per second). To put your Smart Outlet in Configuration Mode, plug it in (the LED indicator will illuminate blue). So, be sure to put your device in Configuration Mode before you start the connection. Integrating your Smart Plug with the VeSync App will surely fail if you don’t put it in Configuration Mode before you start the connection process. Ensure Your Smart Plug is in Configuration Mode So here’s what to do if your Smart Plug is not connecting to Wi-Fi and the VeSync App: 1. How to Fix Etekcity Smart Plug Connection Issues
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |